TERMS OF SERVICE 

Effective date: September 20, 2022

Welcome and thank you for your interest in the Mint Maintenance website (the “Site”). It is recommended that you read these terms of service carefully before using our Services, as they constitute a legally binding Agreement between you and Mint Maintenance, LLC . 

CONTRACTUAL RELATIONSHIP

These Terms of Service (this “Agreement”) govern your access or use, from within the United States and its territories and possessions, of the Mint Maintenance Site and any related content, goods, or services supplied to you (collectively, the “Services,”) by Mint Maintenance (which we may refer to as “Company,” “we,” or “us”). “You” and “Your” applies to both individuals and entities who visit or use our Services. By accessing or using the Services, you signify your assent to the terms of service and our privacy policy, and any future amendments and additions to this agreement. 

IF FOR ANY REASON YOU HAVE AN OBJECTION TO THIS AGREEMENT, OR DO NOT WISH TO BE BOUND BY IT, PLEASE DISCONTINUE USE OF THE SITE. YOU ARE PROHIBITED AND MUST REFRAIN FROM USING ANY SERVICES.

PLEASE BE ADVISED:

THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS BETWEEN YOU AND MINT MAINTENANCE CAN BE BROUGHT. THESE PROVISIONS WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST MINT MAINTENANCE TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN COURTS OR JURY TRIALS. By entering into this agreement, you expressly acknowledge that you have read and understand all of the terms of this agreement and have taken the time to consider the consequences of this important decision. 

The section titles used in this Agreement are included for convenience only and have no legal or contractual effect. 

MODIFICATIONS OF TERMS OF USE

This Agreement sets forth the entire understanding, between You and Us, with respect to the subject matter hereof, and supersedes all previous Agreement versions and may be modified at the sole discretion of Mint Maintenance without notice. Without any prejudice to the foregoing, it is only the latest version of the Agreement which governs the Services. Any new features or tools which are added to the Services shall also be subject to the Agreement, effective immediately. It is your responsibility to periodically review the Agreement each time you access our site in order to ensure that you are aware of and agree to the terms that apply to you at that time. Continuation to browse Mint Maintenance websites and/or use Mint Maintenance services will constitute your agreement to any changes made to the Agreement.

PRIVACY

Your privacy is important to us. Mint Maintenance’s collection and use of personal information in connection with Services is described in Mint Maintenance’s Privacy Policy located at https://mintmaintenance.co/privacy

You agree to the use of your data in accordance with our Privacy Policy. 

USER OBLIGATIONS AND REQUIREMENTS TO CONCLUDE A SERVICE

As a condition of your use of our Services, you warrant, represent, and covenant that: 

  1. You are at least 18 years of age or at least the legal majority in your jurisdiction (if different than 18), to obtain an Account. 
  1. All information you provide to Mint Maintenance is true, accurate, complete, up-to-date, and not misleading.
  1. You are in compliance with any and all applicable laws and regulations. 
  1. You have not been previously suspended or removed from the Services.
  1. You may not enable or allow others to use the Services using your account information.
  1. If you access the Services on behalf of an entity, organization, or company, you represent and warrant that (a) you are an authorized representative of such Organization with the authority to bind such Organization to the Agreement, (b) agree to be bound by the Agreement on behalf of such Organization, and (c) your Organization meets the eligibility requirements for the Services, as set forth in this Agreement. Further, you will be solely responsible for ensuring your Organization complies with this Agreement.
  1. You may not access or use the Services in any manner that could disable, overburden, damage, disrupt, impair, or limit the functionality of the Services or the computer systems or networks connected to the Services, or attempt to gain unauthorized access to, interfere with any other party's access to or use of the Services.
  1. You may not introduce any malicious software or technically harmful data including, but not limited to, trojan horses, worms, virus, or logic bombs or attempt to modify or interfere with the operation of the Services, or the servers or networks that host the Services or make it available. 
  1. You may not deep-link or frame the Services or use any robot, spider, web-crawler, extraction software or queries, automated device, process, or other means to scrape, copy and collect information or data, and/or monitor any portion of the Service and/or other content on the Services or engage in any manual process to do the same. 
  1. You may not engage in behavior that is unlawful, harmful, threatening, tortious, obscene, defamatory, libelous, vulgar, lewd, hateful, invasive of another’s privacy, or otherwise objectionable. Including without limitation, abusing or defrauding our payment systems, misusing our reporting or customer service, harassing, bullying, stalking, phishing, spamming, auto-messaging, auto-dialing people through our Services, copyright infringement, patent infringement, theft of trade secrets or deleting the copyright from any portion of the Services.
  1. You may not disclose, construct a database or dataset of sensitive personal information of others, or forward any data generated from the Services, without prior written authorization from Mint Maintenance.
  1. You may not use the Services in a manner to incite, promote, or support discrimination, hostility, or violence. 
  1. You may not copy, publish, or redistribute any coupon or discount code or act in bad  faith in an attempt to manipulate or gain an unintended commercial benefit from incentive offers. 
  2. You may not take any action that may damage or falsify Mint Maintenance’s rating. 
  3. You may not use the Services commercially or in a manner that falsely implies our endorsement, partnership, or otherwise misleads others as to your affiliation with us. Including but not limited to offering third parties a service of your own that uses the Services or renting, leasing, lending, redistributing, reselling the Services, or driving users to third-party sites. 
  4. You may not use any information obtained from the Services to contact, advertise, solicit, or sell to any user, unless specifically authorized in writing by Mint Maintenance.

For clarity, the examples listed are for illustrative purposes only; they do not constitute an exhaustive list of restricted activities involving the Services.

If Mint Maintenance has reasonable grounds to suspect that you have breached or violated any provision of this Agreement, Mint Maintenance retains the right at its sole and absolute discretion to discontinue and/or block your access to Services and terminate this Agreement with you. Upon termination for any reason, or no reason, you continue to be bound by this Agreement. 

ELECTRONIC COMMUNICATIONS AND MESSAGING 

When you visit https://mintmaintenance.co, or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing.  

If we learn of a security system’s breach, we may attempt to notify you electronically or by posting a notice on the Services or sending an email to you, if we have your email address. 

Mint Maintenance may send you autodialed marketing SMS text messages and push notifications (“Messages and Notifications”) from time to time to keep you informed about the Services. By using the Services, you consent to receive Messages and Notifications regarding your use of the Services. SMS text messages are for informational purposes only and are not a condition of purchasing any goods or services. You may reply “STOP” to remove yourself from our text message database. You acknowledge that any messages, including any “STOP” requests, you send to a telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

Depending on your current carrier, you may incur charges for these Messages and Notifications. You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages, or costs arising from your use of the Services or from you providing us with a phone number that is not your own. 

Mint Maintenance cannot control certain factors relating to message delivery. You acknowledge that depending on your mobile carrier’s service, it may not be possible to transmit a text message to you successfully. We have no liability for transmission delays or message failures. 

LINKS TO WEBSITES, SOFTWARE, AND SERVICES CONTROLLED BY THIRD PARTIES AND THIRD-PARTY ATTRIBUTIONS

For your convenience, the Services may contain links to or at times redirect you to third-party websites, information, databases, networks, programs, systems, applications, servers, software, products or services, owned and controlled by third parties (collectively “Third-Party Services”). Also, at your request, the Services may connect to social networking sites that are not owned or controlled by us. Any personal information you submit on the resulting site will be subject to the privacy notice or terms of use of the resulting site. Please review the privacy policy and terms of use of the resulting site for more information on its privacy practices.  

Mint Maintenance makes no representations or warranties in relation to Third-Party Services and expressly disclaims all liability arising from your use of third-party services, including without any limitation to any link contained in a linked website, or any changes or updates to a linked website. The inclusion of such a link on the Services does not imply endorsement by Mint Maintenance of the linked website or any association with its operators. 

COPYRIGHT AND TRADEMARKS

All content included on the Site, such as text, graphic, logos, button icons, images, audio clips, digital downloads are our proprietary property with all rights reserved. The compilation of all content on the Site is the exclusive property of Mint Maintenance and protected by U.S. and international copyright laws. Copying, storing, modifying, framing, reproducing, republishing, transmitting, displaying, posting, transmitting of any content, in whole or in part, for other than personal, noncommercial use is expressly prohibited without the prior written permission from us or the copyright holder identified in the individual content’s copyright notice. If you circumvent any of the means taken by Mint Maintenance to protect the Services from authorized use, you must immediately cease any and all use of the Services, and you undertake to do so. 

LICENSE TO YOUR CONTENT

By providing information through the Site, including any service reviews, photographs, comments or other submissions (collectively, “Content”), you certify that your Content consists of original material to which you have all the rights, that your Content does not violate the rights of any third party, including, without limitation, copyright, trademark, patent, privacy or any rights creating claims for idea misappropriation or the right of publicity; that your Content does not contain any material that is abusive, vulgar, threatening, harassing, libelous, defamatory, obscene or that is known to be false, and that your Content does not include any private or personally identifiable information regarding any third party. Mint Maintenance retains the right, in its sole discretion and without prior notice, to remove, revise, or refuse any Content for any reason or no reason. You consent to such removal and/or deletion and waive any claim against Mint Maintenance or such removal/deletion. 

By providing any Content, you grant Mint Maintenance a non-exclusive, perpetual, irrevocable, transferable and sublicensable worldwide right and license to use, reproduce, modify, configure, host, index, cache, archive, store, digitize, compress, optimize, reformat, adapt, publish in searchable format  and otherwise exploit Content, as well as your name, likeness persona, and your social media account handle, username, real name, profile picture, and/or any other information associated with the Content in any manner, for any purposes whatsoever, all or any portion of your Content (and derivative works thereof) with or without attribution, and hereby waive all moral rights therein without limiting the foregoing. 

You further acknowledge and agree that any Content will not be returned or kept confidential; that you will not receive any fees, royalties, sums, consideration, or remuneration for any of the rights, that Mint Maintenance may publish the Content in perpetuity in all markets worldwide and in any and all media now known or hereafter discovered; that Mint Maintenance may edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or this Agreement; that the Content may be edited for length, clarity and/or functionality; that we may display your name in conjunction with the Content; that Mint Maintenance will be free to use any ideas, concepts, know-how, or techniques contained in such Content for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products that incorporate or otherwise rely upon such information. You agree that your Content may be shared with legal authorities if the Mint Maintenance believes it is warranted or appropriate, or pursuant to a legal request. 

ACCOUNTS

Before entering or using these Services, you are required to register a free Account with an email address and password. 

You are solely responsible for maintaining the confidentiality of your account, username, password, and for restricting access to your computer. You agree to accept full responsibility for all activities that occur within your account even if the activity is not by you or is without your knowledge or consent. You must notify us immediately of any breach of security or unauthorized use of any part of your account. If your registration data changes, you must promptly update your Account to reflect those changes.You are also responsible for carefully reviewing any messages purporting to be from Mint Maintenance to ensure they are legitimate. Unless expressly permitted by Mint Maintenance in writing, you may only possess one Account.

We reserve the right to terminate any account you establish without prior notice and refuse any or all current or future use of the Services if you violate this Agreement, or if we determine, in our sole discretion, that it would be in Mint Maintenance’s best interests to do so. 

When we terminate your account, we may retain a backup copy of your information for a reasonable period of time and as necessary to comply with our legal obligations. However, the deleted Account will not be available to other registered users. 

PAYMENTS

You authorize Mint Maintenance to place a temporary merchant authorization on your debit/credit card when an appointment is made and charge your method of payment once the project has been completed. You are responsible for all fees charged by your financial institution associated with the pre-authorized payment option. 

You understand that by participating in these Services, you are granting Mint Maintenance to store your debit/credit card information for future payments. We do not and will have any control over how quickly or accurately our third-party vendor, Stripe, processes any payment you make. By making payment for Services by debit/credit card, you expressly assume all risk that the third-party vendor may make an error in processing a payment or handling the information you provide. We do not and will not have any access to or control over security reviews that any third-party vendor conducts for payments that you make, any access to information regarding any payment you make that a third-party vendor declines, or any access to any of your debit/credit card data. 

By enrolling in our recurring Services, you authorize Mint Maintenance to initiate recurring automated debit/credit entries or charges from your specified payment method. You acknowledge that the payment made to Mint Maintenance is equivalent to payment made directly to the Service Provider. 

When we elect, or are required by applicable law, to issue or make available an invoice. We reserve the right to issue or make available electronic invoices and you agree to such forms of invoicing. In the event that we invoice you for Services, the invoice will be due and payable within 30 days of the invoice date. 

MODIFICATIONS TO THE SERVICES AND PRICES

You agree that Mint Maintenance may, in its sole discretion and without prior notice, change the prices of Services, discontinue the Services, or limit the quantities of Services. These restrictions may include requests placed by or under the same customer account, the same credit card, and/or orders that use the same billing/and or shipping address. 

FAILURE TO PAY AND CHARGEBACK DISCLAIMER

If Mint Maintenance is unable to charge your debit/credit card for the amount due or you fail to meet the 30 day invoice deadline, you will be notified via email and given 24 hours to make payment for all fees due. You will be responsible for all applicable late fees, and any fees or charges assessed by your financial institution. 

If failure to pay continues for greater than 48 hours OR you obtain a credit card “chargeback” for any amount you have paid to us, you will pay all attorney fees and costs we incur in collecting the amount from you irrespective of whether or not we initiate an arbitration or legal proceeding against you. 

DISCOUNTS

Discounts are non-transferable and have a finite expiry date. Only one discount code can be used per household and cannot be combined with other offers or be applied to gift-cards, recurring service, same-day service, weekends, or holidays. Once redeemed, discounts are forfeited and cannot be reissued. Mint Maintenance reserves the right to end or modify discounts at any time. 

RECURRING SERVICES

If you opt into a recurring service plan with Mint Maintenance, the relevant discount will apply to your first cleaning and so forth. 

All plan rates are subject to change without notice and are not guaranteed. You agree that your recurring service will automatically renew without notice until you cancel. 

If you terminate your recurring service plan after the first cleaning, you will be charged the one time cleaning price. 

CANCELLATION, RESCHEDULING, AND LOCK-OUTS

If you cancel or reschedule your appointment in less than 48 hours of the scheduled date of the service, you will be charged a $70 fee. 

If you cancel or reschedule your appointment on the same day as the service, you will be charged a $100 fee. This fee also applies if we are unable to obtain access to your home at the time of service or if the working conditions are unfavorable (i.e. absence of running water, electricity, or adequate air conditioning set to a minimum of 76 degrees Fahrenheit).

RIGHT TO REFUSE SERVICE

You accept that we have the right to walk away and charge you a cancellation fee if (i) at any point, we feel unsafe or threatened. If upon arrival, the home you provided is in (ii) unreasonable or hazardous condition including, but not limited to, the presence of human or animal waste, bodily fluids, infestation, extreme clutter, mold, biohazards, pungent odor, or no required access points such as power and water. (iii) If we are unable to start/adjust the AC system or heating system for productive activity. (iv) If the project is out of scope of the original booking, and there is a presence of construction materials or an obligation to move heavy items over 25 lbs to complete the Services. (v) If you have participated in improper and dishonest booking such as frequent cancellations or schedule changes. 

If the property of the home does not fall into the “unreasonable or hazardous condition” as defined above, but requires more extensive labor than you let on in your booking reservation, Mint Maintenance has the permission to adjust the price or refuse service. 

FORCE MAJEURE

Mint Maintenance shall not be liable for any delay or failure to perform any obligation herein if the delay or failure is due to unforeseen events that are beyond Mint Maintenance’s reasonable control such as strikes, blockade, embargoes, war, terrorism, riots, natural disasters, epidemic, and governmental action, in so far as such an event prevents or delays Mint Maintenance in fulfilling its obligations hereunder.

ERRORS, INACCURACIES, AND OMISSIONS

We aim to update our Site regularly. However, occasionally, there may be information on the website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on this site is inaccurate at any time without prior notice to you (including after you have submitted a booking). We do not warrant that the quality of any Services purchased or obtained by you will meet your expectations or that any errors on the Site will be corrected. 

SERVICE CONFIRMATION

Booking a service online doesn’t guarantee you a spot for that date/time. You will be contacted by email or phone with a confirmation.

SATISFACTION

By providing a signature, you are providing absolute confirmation that the Service requested was completed to satisfaction. Anyone who is not the owner of the home who has been delegated to the task to inspect and sign will assume standards/responsibilities of approval and confirmation on behalf of the owner. 

You acknowledge and agree that you will conduct an inspection of the service site within 12 hours of completion to ensure the cleaning services have been completed to your satisfaction. If you deem your service wasn’t rendered properly, you may be eligible for a re-clean free of charge and should reach out to us at info@mintmaintenance.co. 

Only re-cleans will be provided if a concern is raised to us within 24 hours of the completion of the Services. No refunds are granted on completed Services.

LOSS OR DAMAGE

The absolute limit on any loss or damage claim that we accept on our behalf is $50. 

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

MINT MAINTENANCE PROVIDES THE SERVICE AND CONTENT INCLUDED THEREIN FOR USE ON AN “AS I” AND “AS AVAILABLE” BASIS. THEY CANNOT BE CUSTOMIZED TO FULFILL THE NEEDS OF EACH AND EVERY USE. WE HEREBY DISCLAIM ALL WARRANTIES AND REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, FEATURES, QUALITY, NON-INFRINGEMENT, TITLE, COMPATIBILITY, PERFORMANCE, SECURITY, OR ACCURACY.

MINT MAINTENANCE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

INDEMNITY

IF THERE IS A DISPUTE BETWEEN PARTICIPANTS ON THE SITE, OR BETWEEN REGISTERED USERS OR ANY SITE USER AND ANY THIRD PARTY, YOU ACKNOWLEDGE AND AGREE THAT MINT MAINTENANCE IS UNDER NO OBLIGATION TO BECOME INVOLVED. 

DISPUTE RESOLUTION

This Agreement, any disputes arising from or in relation to them, or any documents they refer to, whether contractual or non-contractual, shall be governed by and construed in accordance with the United States law in the State of Massachusetts, without giving effect to any conflicts of law principles. Any dispute, claim, or controversy arising out of, connected with or relating to this Agreement will be under the exclusive jurisdiction of the competent court in the Commonwealth of Massachusetts.

GOVERNING LAW; ARBITRATION

You and Mint Maintenance agree to resolve any claims relating to this Agreement through final and binding arbitration, except to the extent you have in any manner violated or threatened to violate Mint Maintenance’s intellectual property rights (for example, trademark, trade secret, copyright, or patent rights). Under such circumstances, Mint Maintenance may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Services, or intellectual property infringement, without first engaging in arbitration or the informal dispute-resolution described above. You and Mint Maintenance may also litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. 

By using the Services, you agree to the above arbitration agreement and in doing so, you give up your right to go to court to assert or defend any claims between you and Mint Maintenance. You will also give up your right to participate in a class action or other class proceeding. Your rights will be determined by a neutral arbitrator, not a judge or jury. 

TAKEDOWN POLICY

We are committed to complying with the copyright laws of the United States and responding to claims of copyright infringement. If you believe that Mint Maintenance infringes upon any copyright that you own or control, you may file a notification with Mint Maintenance’s 

Designated Agent set forth below to info@mintmaintenance.co. 

For your compliant to be valid under the DMCA, you must provide all of the following information when providing notice of the claimed copyright infringement: 

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other right being infringed;
  2. A description of the copyrighted work or other intellectual property that you claim has been infringed
  3. A description of the material that you claim is infringing and where it is located on the Service
  4. Your address, telephone number, and email address
  5. A statement by you that you have a good faith belief that the use of the materials on the Service of which you are complaining is not authorized by the copyright owner, its agent, or the law; and
  6. A statement by you that the above information in your notice is accurate and that, under penalty of perjury, you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf. 

Please be advised that pursuant to federal law, you may be held liable for damages, if you make material misrepresentations in a DMCA notification. REPEAT INFRINGERS: COMPANY WILL PROMPTLY TERMINATE THE ACCOUNTS OF USERS THAT ARE DETERMINED BY COMPANY TO BE REPEAT INFRINGER.

INTERNATIONAL USERS

The Site can be accessed from countries around the world and may contain references to a site that is not available in your country. These references do not imply that Mint Maintenance intends to announce the Services in your country. Mint Maintenance makes no representations that the Services are appropriate or available for use in other locations. Those who access or use the Services from other countries do so at their own volition and are responsible for compliance with local law.

‍SEVERABILITY

In the event that any provision of this Agreement is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable and the unenforceable portion shall be deemed to be severed from the Agreement, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes. This Agreement is effective unless and until terminated by either you or us. You may terminate this Agreement at any time by notifying us that you no longer wish to use the services provided on the Platform, or when you cease using the platform. If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of this Agreement, we may also terminate the agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or amounts due up to and including the date of termination; and/or accordingly may deny you access to the platform (or any part thereof). 

CONTACT INFORMATION

You may contact us concerning any question about this Agreement at info@mintmaintenance.co. We will make our best efforts to address your inquiry promptly. 

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